Helpdesk
A help desk is simply one person with a phone number and a more or less organized idea of how to handle the problems that come in.
- Work more efficiently
- Multitask smarter, even on the go
- One place for all requests
- Customize to meet your needs
- Analyze trends, improve overall workflow
- Prioritize important tasks
- Auto-assign help desk tickets
- Better establish expectations with due dates
- Don’t reinvent the wheel
- Show what your worth